Contact Us
Questions about Roxy 7-OH products, your order, shipping, or lab results? We answer every message within one business day — usually much faster.
Reach The Team
Our Location
Indianapolis, Indiana
United States
Serving customers across
USA & Canada
Order Support
Include your order number (starts with ROX-) for fastest service.
Before You Write — Quick Answers
Most questions are already answered in our 50-question FAQ library, including:
Popular Help Topics
- 📦 Where does Official Roxy ship? → Shipping FAQ
- ⚖️ Is 7-OH legal in my state? → Legality FAQ
- 💊 What is the right dose for me? → Dosing FAQ
- 🧪 How do I read a lab report? → Quality FAQ
- 🔄 How do returns work? → Refund & Returns Policy
- 🚚 How long does shipping take? → Shipping Policy
Wholesale & Bulk Orders
Retailers and distributors: email us at [email protected] with your store name and resale certificate. We offer tiered wholesale pricing on the full Roxy catalog.
Visit Our Indianapolis Office
Our headquarters and distribution center is located in Indianapolis, Indiana. While we do not operate a retail showroom, wholesale partners can arrange in-person meetings by appointment. Email [email protected] to schedule.
Health Note
⚠️ We cannot provide medical advice. If you have a health condition or take medication, please talk to a qualified healthcare professional before using any 7-OH or kratom products.