Contact Us
Questions about Roxy 7-OH products, your order, shipping, or lab results? We answer every message within one business day — usually much faster.
Reach The Team
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Support Hours
Monday – Saturday
9:00 AM – 6:00 PM ET
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Order Support
Include your order number (starts with ROX-) for fastest service.
Before You Write — Quick Answers
Most questions are already answered in our 50-question FAQ library, including:
Popular Help Topics
- 📦 Where does Official Roxy ship? → Shipping FAQ
- ⚖️ Is 7-OH legal in my state? → Legality FAQ
- 💊 What is the right dose for me? → Dosing FAQ
- 🧪 How do I read a lab report? → Quality FAQ
- 🔄 How do returns work? → Refund & Returns Policy
- 🚚 How long does shipping take? → Shipping Policy
Wholesale & Bulk Orders
Retailers and distributors: email us at [email protected] with your store name and resale certificate. We offer tiered wholesale pricing on the full Roxy catalog.
Health Note
⚠️ We cannot provide medical advice. If you have a health condition or take medication, please talk to a qualified healthcare professional before using any 7-OH or kratom products.