The Roxy 30-Day Freshness Guarantee Explained

The Roxy 30-Day Freshness Guarantee Explained

Published by Official Roxy 7-OH | Updated September 2026

Every order from Official Roxy 7-OH is backed by our 30-day freshness and satisfaction guarantee. Here’s exactly what it covers.

What’s Covered

  • Damaged or broken products on arrival
  • Wrong product shipped
  • Products past their expiration date
  • Products with broken seals on arrival

What’s Not Covered

  • Opened products (health and safety)
  • Products returned more than 30 days after delivery
  • Change-of-mind on opened items

How To Start a Return

  1. Email [email protected] with your order number
  2. Include photos if damaged
  3. We respond within 24 hours

See our full Refund & Returns Policy for details.

Ready to try Roxy 7-OH? Lab-tested, shipped fast.

Shop All Roxy Products